Question: Is A Melody for James on Barnes and Noble as an ebook?
Answer: No. It’s been stuck in their system since June 14th and their customer service is way too big for their britches – meaning no one to whom I have communicated via email, telephone, or customer service instant message has any clue about how to fix it or who can fix it.
I don’t know when it will be available. I try to deal with their customer service every single day. When I call, they transfer me to a dead end robot and I have to re-call and start all over. When I email, no one replies. When I talk to them via live chat, they say they’re emailing a different department and no one gets in contact with me. I’m disgusted and out of patience.
As soon as it’s available, I will announce it and send an email to my newsletter subscribers.
If you’d like an epub version emailed to you, I am quite happy to do that. Contact me by email (hallee@bridgemanfamily.com), you can pay me with Paypal, and I’ll get it to you, because I’m quite tired of Barnes & Noble at this moment in time.
I’m so grateful for your visit, today.
You would bless me if you added me to your 
feed reader or subscribed 
via email.
You can also become a fan on 
Facebook or follow me on 
Twitter. I would love to see more of you!
2 comments
Easy to believe B & N is having to close down their brick and morters with customer service that stellar.
Who needs great customer service when there aren’t many options? Annoying.